OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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You can call us on : 7877030492

Email us at orders@vidhusha.com for orders related queries.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I track my order?

Once your order has been shipped, we will send you a tracking number via email or SMS. You can use this number to track your order on the courier's website. If you haven’t received the tracking details, please reach out to us at orders@vidhusha.com or WhatsApp us at +91 - 7877030492.

2. Can I change or cancel my order after placing it?

You can cancel or make changes to your order within 12 hours of placing it. After this time, we may not be able to process cancellations or changes. To request a change or cancellation, please contact us at +91 - 7877030492 or email orders@vidhusha.com.

3. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please report it to us within 2 days of receiving your order. You can email us at orders@vidhusha.com with a video of the unboxing and clear images of the item and packaging. We will investigate and resolve the issue promptly.

4. How do I request an exchange or return?

To initiate an exchange or return, please contact our customer service team at orders@vidhusha.com or call/WhatsApp +91 - 7877030492 within 2 days of receiving your order. We’ll arrange a reverse pickup or guide you on how to proceed with the return process.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS